Food & Beverage Management

Study Time

25 hours approximately

Time Limit

6 months



Start Date

Any time


Steven Brown


From £145 +VAT
Find out more


The modern golf club’s food and beverage offering has increased in importance over the last decade. For many clubs it now represents a considerable revenue and profit source. In some instances, it more than compensates for falling membership numbers and depleting green fee income.

Even for the private-members sector, an efficient and profitable hospitality product has allowed many clubs to invest in the club’s infrastructure – both in the clubhouse and on the golf course.

This new eLearning course is written by Steven Brown, FBII – the UK’s leading golf club food and beverage consultant and lecturer. It explores all the key topics to developing a hospitality angle to the club that adds value for the golfer and also contributes financially to the overall business.


Section 1 – Your Food & Beverage Options

– A Short History of Golf Club Food & Beverage
– The In-House Catering Operations
– The F&B Team
– Franchising

Section 2 – Costs & Controls

– Balancing the Tills & Float Levels
– Industry Norms for Gross Margins
– How to Cost a Food Dish
– Staff Meals & Drinks
– Supplier Deals & Prices Paid
– Wages
– Wastage Reports

Section 3 – Staff

– The Selection Process
– Job Descriptions
– Staff Training
– Getting the Unit Ready for Service
– Merchandising the Shop Window

Section 4 – Industry Formulas

– Key Industry Calculations
– Gross Profit
– Calculating a Gross Profit Margin
– VAT Calculations
– Set a Retail Price for a Gross Margin
– Calculating Break-Even Point

Section 5 – Marketing

– Identifying Your USP
– Marketing Your F&B Operation
– The SWOT Analysis
– Customer Research

Section 6 – Stock

– Stock Ordering & Control
– Stock Taking & Results

Section 7 – Additional Topics

– Dealing with House Committees
– Types of License
– Members Discounts
– Menu Engineering & Planning
– Event Management

Completing the Course

Delegates must complete all units of the course to be awarded the “Promote Golf Certificate in Golf Food and Beverage Management”.

PGA Members

On completion/participation of this course, PGA Professionals will be provided with valid supporting evidence and information from us so that it can be added as a structured formal learning opportunity on their CPD records.

What graduates say...

Jon Brook

“The course was excellently laid out and extremely informative. The course was very relevant for all modern golf clubs, providing new and additional information on all aspects of F&B management.”

Peter Doncaster

“I found the Course very informative and the various sections user friendly which made it easy to digest,the questions at the end of some of the sections assisted as a refresh and meant I was able to put some of what I had learnt into practice.”

Tim Gilpin

“I really enjoyed going through the programme. There were focus points I am pleased to be reminded of and new information/ideas I can not wait to put into practice.”

Diana Gomez

“I found this course very helpful and enjoyable, very easy to follow as well!”

J Kelly

“Thoroughly enjoyable and easy to follow course and looking forward to the next one already. Thank you.”

Dayle Kelly

“The course was excellent the sections were well balanced as well as the content was very informative.”

Callum Nicoll

“I felt the eLearning course was an excellent overview for any aspiring Club Manager. There was a great range of topics covered and I enjoyed the interactive questions that allowed me to be creative, showing how these could be implemented into future positions.”

Standard Price

£195 +VAT

Preferential Price

£145 +VAT

Preferential prices are available to members of the PGA of GB&I, PGA of Canada, Golf Club Stewards Association and for employees of clubs using Material Matters.

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