Insightful Customer Research
Customer surveys are not only a great way of guiding a golf venues direction in respect to investment and policies, but also provide a tool to build a solid platform on which the Manager can operate.
Promote Golf have developed their own survey software delivered via their golfsurveys.co.uk platform. This allows them to create custom-built questionnaires asking the important questions and gaining valuable customer insights. It also means we can create an online survey that matches your businesses brand colours and typefaces, so much so, customers won’t even know they’re not on your website.
Using both quantitative and qualitative research methodologies, Promote Golf work closely with the golf venue to understand their requirements, then oversee all aspects of research delivery and data analysis. The result – an information-rich and comprehensive report on your customers opinions and a document on which to base your strategic plan for the golf venue.
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Make decisions based on primary evidence and let Promote Golf develop a custom-built survey to find out what your valued customers really think.
Howard Craft (General Manager - Berkhamsted Golf Club)
"Promote Golf assisted the Club in administrating and delivering a complete Member survey. This included an online and offline version to suit all members. The survey was completely tailored to the Club and provided members with multiple choice and free text answers. The quality of the feedback was excellent and very insightful. The Promote Golf team delivered the results in a superb table format with set benchmarking standards. I would not hesitate to recommend Promote Golf."