Making Contact

Course Summary

Whether it is an incoming telephone enquiry or a prospective outgoing sales call, this course will equip you with the skills to book that all important appointment. Gain the right information, understand the prospects requirements and maximise all the Club’s enquiries.

Topics covered during the day

  • Telephone techniques
  • Build rapport quickly
  • Book appointments easily
  • Body language
  • Match Club benefits to customers requirements

Who would benefit from the day?

Individuals that handle enquiries regarding membership, golf days and event bookings.

The course is restricted to just 12 – 15 delegates per venue to ensure all attendees will achieve their personal objectives.

Fee includes:

A comprehensive course manual and progress follow-up.

Tea, coffee, water, soft drinks, biscuits & fruit provided throughout the day.



Lunch options will be sent through with booking confirmation.

Complete the form below for further information